MediTrain, LLC Registration Policy

• Course participants must have the required student manual prior to sitting for the course and must have this manual with them on the day of the course.
  
• For BLS, ACLS, and PALS Refresher courses, course participants must possess a current, valid provider card for that discipline and must present this card to the instructor on the day of the course.
  
• For all ACLS and PALS courses, course participants must posses a current, valid BLS provider card and must present this card to the instructor on the day of the course.
  
• For all ACLS and PALS courses, course participants must complete the pre-course self assessment found on the Student CD (included with the required student manual) and bring a copy of their results with them on the day of the course.
  

Payment for Registration Fees

• In order to guarantee a seat in a BLS, ACLS, or PALS course, payment must be submitted no later than 3 business days prior to the course date.  MediTrain, LLC recommends that payments are submitted online with a credit card or PayPal at the time of registration. 
  
• Course participants who do not submit their payment at least 3 business days prior to the course date will be automatically wait-listed for the course and will be only offered a seat in the course if space permits.
  

Course Cancellation and Refund Policy

MediTrain, LLC will issue a full refund, unless otherwise stated in this policy, for all registration fees paid for classes under the following situations only:

(a) The registered student cancels by phone or online at www.meditrainoh.com no later than 2 business days prior to the start date of the course. Students who registered for courses that require a non-refundable deposit at the time of registration will be refunded the paid registration fee less the deposit.

(b) The course was cancelled by MediTrain, LLC.

(c) Duplicate transactions for the same student and class.

(d) Overpayment.

MediTrain, LLC will NOT issue a refund in the following situations:

(a) The registered student failed to cancel their registration by phone or online at www.meditrainoh.com 2 business days or more prior to the start date of the course.

(b) The registered student was denied entrance to a registered course for failing to meet the course requirements, including but not limited to, having required materials and/or manuals, having required credentials necessary to complete the course, or arriving at the course on time.

(c) The registered student completed the course but did not receive a certification due to failing to meet the minimum requirements of that course, including but not limited to, being present for the duration of the course, passing any written exams or skills evaluations.

(d) The registered student completed the course, received a valid certification, but was unsatisfied with the instructor, company administration, or course content.

MediTrain, LLC, when appropriate based on the terms and conditions above, will issue refunds based on the payment method:

(a) Cash Payments: A check will be issued to the person or entity from whom the original payment for the course and student was received within 2 business days of receipt of the refund request. 

(b) Check, Money Order, Certified Check, or Cashier’s Check Payments: A check will be issued to the person or entity from whom the original payment for the course and student was received. A 14 day hold period will apply to all refunds in which the original payment was made by check, money order, certified check, or cashier’s check.

(c) Credit Card Payments: If within 90 days of the original payment transaction date, a credit will be applied to the original card from which the payment for the course and student was received within 2 business days of receipt of the refund request. In the unlikely event that the original credit card declines the credit transaction, a check will be issued to the cardholder from whom the original payment for the course and student was received within 2 business days of receipt of the refund request.

After 90 days from the original payment transaction date, a check will be issued to the cardholder from whom the original payment for the course and student was received within 2 business days of receipt of the refund request. 

Our agreements with Visa, MasterCard, American Express, and Discover prohibit us from issuing a refund to any person other than the original cardholder.

Privacy Policy

MediTrain LLC's Privacy Policy is incorporated as part of this Registration policy.

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